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Final Calibur

[FC Scripts] Issue / Suggestion Tracking

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Hello everyone, this thread will serve as a tutorial on how to report a bug, issue, or suggestion for FC scripts only. This does not apply for scripts written by others. I've decided to move on from the classic approach of reporting issues or suggestions through the forums, instead opting to have a centralized repository for all issues & suggestions relating to my scripts. This will provide a much higher level of organization, and increased productivity. It will also serve as a log for every issue / suggestion reported, fixed, or implemented in my scripts. I've decided to use the open source issue tracker MantisBT. Included in this thread is a short tutorial on how to use the tracker to report bugs, suggestions, or other issues, and help improve FC scripts.

Step One: Navigate to the tracker

  • In your preferred web browser, navigate to https://tracker.finalcalibur.com/
  • If the website doesn't load, please contact me through PM or Discord (this should pretty much never happen)

Step Two: Login anonymously

  • There is no need to register an account. Simply click "Login Anonymously" on the bottom right of the login page. The button is highlighted in the picture below with a red square.
  • You can sign up if you wish, but it is not necessary. If you do, it is recommended to use a new password which you have never used before. Account credentials are secured in the DB via best practices, however you should not use a password that you use anywhere else.
  • fed57a1f4fa9b4457400e8b99b8f1a7e.png

Step Three: View your portal

  • Once you login anonymously, you will be sent to your user portal. As a guest, it will likely not have any relevant information, however you can still view all of the reported issues and suggestions.
  • You can explore the portal on your own, everything is pretty self explanatory. If you would like to report a bug, issue, or suggestion, please click on the button highlighted in red in the picture below.
  • aef185fa98d96f4d1116eae9a755434e.png

Step Four: Fill out the report form

  • This is the most important part of the process, where you'll do the actual reporting of an issue or suggestion. Fill out the form as thoroughly as you can in order to make the process more efficient. Descriptions of the various form fields are listed below. Make sure you click the "Submit Issue" button when you're done filling out the form, to enter the report into the system.
    Spoiler

     

    • Category
      • The script which your report pertains to. Use "general" if it is an issue or suggestion not relating to any specific script (this should rarely be the case).
    • Reproducibility
      • How often the issue occurs.
      • If you are reporting a suggestion, choose "N/A"
    • Severity
      • The level in which the issue affects the script. Please select one of the following three
        • Minor (Script still functions properly, but the issue is a minor hiccup, or inefficiency)
        • Major (Script requires human intervention to continue when encountering the issue)
        • Crash (Script ends when encountering the issue)
    • Priority
      • The priority which you believe the issue should have. Please be reasonable here.
    • Select Profile
      • Information regarding your operating system. Not necessary, but sometimes helpful.
      • For platform, you can enter your Java version if you would like.
    • Summary
      • Short description of the issue or suggestion, 1 sentence in length.
    • Description
      • Full description of the issue or suggestion. Please be as thorough as needed.
    • Steps to Reproduce
      • If there are any specific steps you need to take to cause this issue to occur, please state them here. Otherwise, leave blank.
    • Additional Information
      • Any other information that wasn't covered in the above fields.
    • Attach Tags
      • Not necessary, you can leave blank.
    • Upload Files
      • You can attach any relevant images, gifs, or other media here.
    • View Status
      • Public if you want everyone to be able to see the issue.
      • Private if you want only me to see the issue.
    • Report Stay
      • Check this box if you need to report another issue or suggestion after the present one.
    • Submit Issue Button
      • Click this to submit and finalize your report!

     

Step Five: Check back on your issue

  • One of the advantages with the MantisBT system is that you can check back on your issue (through the view issues button on your portal), to see if I've made any progress, or even if I've seen your issue (in which case your issue would appear as "acknowledged").
  • Sometimes I may require more feedback, which you would see and be able to provide if you click on the issue.

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