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Unsuccessful attempt at buying credits

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Hey everyone, I'm new here so this issue is probably because of that.

Nevertheless, the issue is this:

  1. - Entered the amount 
  2. - Method selected - CC/Alipay
  3. - Press purchase

After pressing the 'purchase' button the page simply does a refresh and I so far I haven't gotten any further with it.

Any help regarding this appreciated, thanks.

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