Jump to content
TRiLeZ

Downtime and Compensation

Recommended Posts

As you all know, TRiBot has been down for the past few days, which I deeply apologize for. On Thursday I was performing maintenance on the server to increase its throughput, storage capacity, stability, and speed. The first road block which I hit - a minor problem with swapping the server's drive - led to having to temporarily route traffic away from TRiBot while I fixed the issue. This was only supposed to take less than an hour to fix. In the meantime I had to unfortunately deal with some home network downtime causing me to re-locate and work from elsewhere. On top of this, I had to factory reset my phone causing me to lose two factor authentication (2FA) info for many sites. While I was able to quickly recover access to most of the accounts which were protected by 2FA, some of them required a more lengthy process which is where most of the downtime occurred.

I've already ordered a dedicated hardware 2FA device to prevent the situation of being locked out again. I'm also working on implementing an auto-scaling, distributed computing network so that if one cluster server goes down, there will be others to take its place. This will be phased in within the next month.

Once again, the staff at TRiBot deeply apologizes for the downtime. To compensate, we will be extending all VIP/E and script subscriptions by 7 days.

Sincerely,
The TRiBot Staff

  • Like 18

Share this post


Link to post
Share on other sites
30 minutes ago, TRiLeZ said:

As you all know, TRiBot has been down for the past few days, which I deeply apologize for. On Thursday I was performing maintenance on the server to increase its throughput, storage capacity, stability, and speed. The first road block which I hit - a minor problem with swapping the server's drive - led to having to temporarily route traffic away from TRiBot while I fixed the issue. This was only supposed to take less than an hour to fix. In the meantime I had to unfortunately deal with some home network downtime causing me to re-locate and work from elsewhere. On top of this, I had to factory reset my phone causing me to lose two factor authentication (2FA) info for many sites. While I was able to quickly recover access to most of the accounts which were protected by 2FA, some of them required a more lengthy process which is where most of the downtime occurred.

I've already ordered a dedicated hardware 2FA device to prevent the situation of being locked out again. I'm also working on implementing an auto-scaling, distributed computing network so that if one cluster server goes down, there will be others to take its place. This will be phased in within the next month.

Once again, the staff at TRiBot deeply apologizes for the downtime. To compensate, we will be extending all VIP/E and script subscriptions by 7 days.

Sincerely,
The TRiBot Staff

 

Thanks for the nice compensation, appreciate it! ^^

Share this post


Link to post
Share on other sites

How can we know that you haven't been captured by Weath and his Jagex crew and are now being held hostage until the first 1,000 power famers have been exposed :dodgy:

Gota love a good conspiracy theory.

Thanks @TRiLeZ and thanks for ur Willow woodcutting Java guide it taught me all I needed to start scripting like a boss!

 

  • Like 2

Share this post


Link to post
Share on other sites
6 minutes ago, billybob1 said:

i paid for like a 20 dollar script thats only good for 2 weeks and lost 4 days worth. on top of that, i am vip..i am very displeased :(

Please read the post properly. Everyone who was VIP before the downtime or had premium scripts auths will have them extended by 7 days.
You should wait patiently while they are applied to all the accounts.

Share this post


Link to post
Share on other sites

Thanks for getting it up again as soon as you could, however keep in mind that me and others have lost hundreds of dollars solely in service costs (servers, proxies etc), not including potential profits. I hope you learn from this mistake, so downtime doesn't occur again regarding future updates (etc like this coming distributed computing network update, which apparently wasn't pushed now). Always be careful pushing updates or changing settings that can mess up your users botting.

  • Like 1

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • Please welcome our new developers, @JoeDezzy1, @erickho123, @Encoded, and @wastedbro.

      These members will be responsible for working on, maintaining, and improving TRiBot.

      This means that bug fixes and improvements will now come at a much faster pace! We're committed to providing users with the best botting experience possible!
        • Thanks
        • Like
      • 29 replies
    • This release includes:

      More 3rd party libraries for script writers to use


      Apache Commons Codec


      Apache Commons Collections


      Apache Commons Configuration


      Apache Commons IO


      Apache Commons Lang


      Apache Commons Math


      GSON


      Guava


      JFoenix




      Hint arrow API


      Game#getHintArrowX


      Game#getHintArrowY




      Fix player hooks including Player#getSkullIcon and Prayer#getPrayerIcon
        • Thanks
        • Like
      • 39 replies
    • This update includes:

      Fix broken hooks


      Fix login bot for the message "No reply from login server. Please wait 1 minute and try again."


      Fix bug relating to which bot tab is sent human input


      General#randomLong bug fix involving negative numbers


      Fix GE API



      Please note: There are still some issues with the login bot due to a change in the game mechanisms handling the login screen. We're working on a fix and will upload it when ready.
        • Thanks
        • Like
      • 37 replies
    • This release will:

      Fix key event handling issue


      Fix other event handling issue


      Fix RSServer hook


      Update world hopper to have it use OCR, thanks to Todd


      Use proper disposal of old Graphics objects


      Reformat code


      Rearrange code


      Organize code imports


      Apply around 8000 automated code refactorings


      Make preparations for Java 9


      Fix 11 various bugs


      Add more reliable debugging support


      Fix mouseEntered/Exited event dispatching bug


      Fix minimap walking bug where it opens the map


      Fix broken hooks for today's game update
        • Thanks
        • Like
      • 100 replies
    • This update will:

      Fix GE inventory item positioning bug


      Fix broken object hooks
        • Like
      • 27 replies
  • Recently Browsing   0 members

    No registered users viewing this page.

×