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Bought credits not showing up PLS HELP

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Hello not sure if this is the right place to be posting this.

I bought 8 credits for VIP-E, paying through my papal and got some kind of database error code and now tribot is saying I have no credits but the money has left my paypal?

Anyone know how I can get the credits I am owed? or should I do a paypal dispute and get my money back? 

Any-help would be greatly appreciated!!

UPDATE:- I tried again to buy credits but was given the same database error I have attached a screenshot for the admins. Hopfeully, can get this fixed soon :)



Database Error - Copy.png

Edited by oopsidied
New info

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