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dudeyd

been ripped off. not happy whatsoever

11 posts in this topic

so i just purchased 5 credits ($5) so i could try out the VIP trial. Once the 5 credits came into my account and it clearly showed i had them, i then went on to click purchase on the VIP trial. It then said i had insufficient funds even though i had 5 credits. So, i refreshed the page a few times and kept trying to purchase it. I was met with the same error message everytime.

I then went on to see my account only had 1 credit and 4 credits had disappeared? Where did my 4 other credits go? im really annoyed at this as i needed the VIP access and wanted to try it out. Plus im now $5 down for no reason which is a considerable amount of money for me. Ive emailed the support but got no repl. really not happy. what should i do

 

UPDATE:

just tried it on google chrome with the remaining 1 credit and its worked. However i am still missing the other $4 worth of credits which needs sorting.

Edited by dudeyd

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You shouldn't of have disputed, you should've just contacted the admins, this is a legit website and something went wrong, it's not a ripoff.

 

With doing a paypal dispute you just did things harder on yourself

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i haven't claimed. ive just disputed. that just means i get various options to communicate with the seller. the seller or tribot owner will get notified of my issue. hopefully something can get done.

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this is the thing, i would've tried that but my other 4 credits have done a runner. I don't wanna fiddle with the remaining credit. im using internet explorer (don't hate lol)

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update. ive just tried it on google chrome and its worked. However i still have the issue of my other 4 credits not being there which needs sorting out

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This seems to be a common issue with Internet Explorer, I've seen multiple people having the same thing. I hope TRiLeZ comes with a fix soon. :o

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This seems to be a common issue with Internet Explorer, I've seen multiple people having the same thing. I hope TRiLeZ comes with a fix soon. :o

Or people wake up and stop using IE

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As stated above, it is recommended that you use Google Chrome in the future for all purchases.

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As stated above, it is recommended that you use Google Chrome in the future for all purchases.

can my issue get sorted out then please? can i get the 4 credits put onto my account or be given some sort of compensation/solution? it does not state what browser is compatible and there is no warning anywhere not to use internet explorer.

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