If like you say 10% of us have problems with the bug "We are waiting 5 minutes for the char's we have typed. We paid for the script and if you have pursue'd it to be the client's problem that should be you to fix. We pay for the script, not for us to fill out bug reports for something we own, and to do your job for you due to it is your script. Let's say like my factory, we make 5 million a month, 10 percent of it is scrap to what we make, that is a million down the hole, would the owners not take actions to the result and make the operators take notice? Do your job, it's your's and we paid for it due to we are paying you. Your script. You do your work to figure it out, not us regular "operators."